Difference between revisions of "Support"

From Freeplane - free mind mapping and knowledge management software
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If you are having questions, or are experiencing problems there is information in the documention and on the internet. In the following is described where to find the information for different versions of Freeplane.  
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See [Help Previous Freeplane Versions] for Freeplane 1.1.3.
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The following is Help for Freeplane 1.2.x
  
=Freeplane 1.1.x=
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=Installation=
===Documentation in the program===
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==Install beta version==
 
 
*[http://freeplane.sourceforge.net/doc/freeplane_applet.html Mind Map] in English
 
*Its [http://freeplane.sourceforge.net/doc/freeplane_all_languages.html translations] as html in many languages
 
*[http://freeplane.sourceforge.net/doc/FP_MenuReference_all_languages.html  Menu reference] in many languages
 
 
 
===Documentation in this '''Wiki'''===
 
*the [[Troubleshooting]] page
 
*the [[FAQ]] (Frequently Asked Questions)
 
 
 
 
 
=Freeplane 1.2.x=
 
==Installation==
 
===Install beta version===
 
 
A beta version is a complete version of Freeplane with all new functionality of the coming new stable version and which is being installed in the same way as the stable version, with a set-up file which will automatically install Java too. Go to [http://sourceforge.net/projects/freeplane/files/freeplane%20beta/ beta version 1.2.x], download the Freeplane-SetupXXX and execute this file. For non-windows operating systems, see [[:Category:System]].
 
A beta version is a complete version of Freeplane with all new functionality of the coming new stable version and which is being installed in the same way as the stable version, with a set-up file which will automatically install Java too. Go to [http://sourceforge.net/projects/freeplane/files/freeplane%20beta/ beta version 1.2.x], download the Freeplane-SetupXXX and execute this file. For non-windows operating systems, see [[:Category:System]].
  
===Install last preview version===
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==Install last preview version==
 
A preview version contains new functionality the programmers are still working on. Installing a preview version  supposes that you have Java installed on your computer. Go to [http://freeplane.sourceforge.net/preview/ preview] and download Freeplane_bin-XXXX.zip, in which XXXX is a shown version number. Unpack the zip file, at any place you want. If your intention is to only test the new version: In Windows click freeplane.exe; you could also connect freeplane.exe to the task bar. If you want the new version to automatically start if you click on any mind map, just overwrite the directories of the older version with those of the newer version. For other operating systems, see [[:Category:System]].
 
A preview version contains new functionality the programmers are still working on. Installing a preview version  supposes that you have Java installed on your computer. Go to [http://freeplane.sourceforge.net/preview/ preview] and download Freeplane_bin-XXXX.zip, in which XXXX is a shown version number. Unpack the zip file, at any place you want. If your intention is to only test the new version: In Windows click freeplane.exe; you could also connect freeplane.exe to the task bar. If you want the new version to automatically start if you click on any mind map, just overwrite the directories of the older version with those of the newer version. For other operating systems, see [[:Category:System]].
  
== Tutorial ==
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= Tutorial =
 
* In the Freeplane program ''Help > Tutorial''  gives general user information.
 
* In the Freeplane program ''Help > Tutorial''  gives general user information.
 
* The wiki [[Freeplane Tutorial Extensions]] contains a tutorial and use cases. These can be viewed without having Freeplane installed.
 
* The wiki [[Freeplane Tutorial Extensions]] contains a tutorial and use cases. These can be viewed without having Freeplane installed.
  
== Documentation ==
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= Documentation =
 
[[File:FreeplaneWiki.jpg|thumb|right|<mm>[[:FreeplaneWiki.mm |applet| Index wiki]]</mm>]]
 
[[File:FreeplaneWiki.jpg|thumb|right|<mm>[[:FreeplaneWiki.mm |applet| Index wiki]]</mm>]]
  
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* This wiki gives detailed information on many topics, see the mind map on the right.
 
* This wiki gives detailed information on many topics, see the mind map on the right.
  
==Open forum: questions and discussions==
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=Open forum=
 
*Find answers or create new topic in our [https://sourceforge.net/apps/phpbb/freeplane/viewforum.php?f=1 Open Discussion Forum] (registration on SourceForge is required for posting).
 
*Find answers or create new topic in our [https://sourceforge.net/apps/phpbb/freeplane/viewforum.php?f=1 Open Discussion Forum] (registration on SourceForge is required for posting).
 
*You can also check our [https://sourceforge.net/projects/freeplane/forums/forum/758437 old forum].
 
*You can also check our [https://sourceforge.net/projects/freeplane/forums/forum/758437 old forum].
  
==Bugs==
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=Bugs=
 
*Report bugs [https://sourceforge.net/apps/mantisbt/freeplane/set_project.php?project_id=1&ref=bug_report_page.php here] or request new features [https://sourceforge.net/apps/mantisbt/freeplane/set_project.php?project_id=7&ref=bug_report_page.php here]<br> &nbsp; Please check first for existing issues using the '''Search''' box on our [http://sourceforge.net/apps/mantisbt/freeplane/set_project.php?project_id=0&ref=view_all_bug_page.php Mantis Bug Tracker]<br> &nbsp; Use the '''Apply Filter''' button to begin the search.<br> &nbsp; '''OpenID Warning:''' Mantis requires a full SourceForge account login with a username and password. SourceForge support for OpenID is very limited and has numerous known issues.
 
*Report bugs [https://sourceforge.net/apps/mantisbt/freeplane/set_project.php?project_id=1&ref=bug_report_page.php here] or request new features [https://sourceforge.net/apps/mantisbt/freeplane/set_project.php?project_id=7&ref=bug_report_page.php here]<br> &nbsp; Please check first for existing issues using the '''Search''' box on our [http://sourceforge.net/apps/mantisbt/freeplane/set_project.php?project_id=0&ref=view_all_bug_page.php Mantis Bug Tracker]<br> &nbsp; Use the '''Apply Filter''' button to begin the search.<br> &nbsp; '''OpenID Warning:''' Mantis requires a full SourceForge account login with a username and password. SourceForge support for OpenID is very limited and has numerous known issues.
  

Revision as of 09:03, 29 March 2012

See [Help Previous Freeplane Versions] for Freeplane 1.1.3. The following is Help for Freeplane 1.2.x

Installation

Install beta version

A beta version is a complete version of Freeplane with all new functionality of the coming new stable version and which is being installed in the same way as the stable version, with a set-up file which will automatically install Java too. Go to beta version 1.2.x, download the Freeplane-SetupXXX and execute this file. For non-windows operating systems, see Category:System.

Install last preview version

A preview version contains new functionality the programmers are still working on. Installing a preview version supposes that you have Java installed on your computer. Go to preview and download Freeplane_bin-XXXX.zip, in which XXXX is a shown version number. Unpack the zip file, at any place you want. If your intention is to only test the new version: In Windows click freeplane.exe; you could also connect freeplane.exe to the task bar. If you want the new version to automatically start if you click on any mind map, just overwrite the directories of the older version with those of the newer version. For other operating systems, see Category:System.

Tutorial

  • In the Freeplane program Help > Tutorial gives general user information.
  • The wiki Freeplane Tutorial Extensions contains a tutorial and use cases. These can be viewed without having Freeplane installed.

Documentation

  • In the Freeplane program Help > Documentation gives detailed information about installation and use. You can use Find or Filter to quickly locate the information you need. Or you can consult the FAQ's in the Documentation.
  • In the Freeplane program Help > Online documentation gives the most actual information.
  • This wiki gives detailed information on many topics, see the mind map on the right.

Open forum

  • Find answers or create new topic in our Open Discussion Forum (registration on SourceForge is required for posting).
  • You can also check our old forum.

Bugs

  • Report bugs here or request new features here
      Please check first for existing issues using the Search box on our Mantis Bug Tracker
      Use the Apply Filter button to begin the search.
      OpenID Warning: Mantis requires a full SourceForge account login with a username and password. SourceForge support for OpenID is very limited and has numerous known issues.

Help Previous Freeplane versions